
The Mechanical division is Norfolk’s second largest division with over 50 branches across Australia and New Zealand and provides wide ranging services including:
- the design, installation and maintenance of HVAC and refrigeration systems;
- duct cleaning services; and
- plumbing and pipeline services.
Mechanical Division Locations
The Mechanical Division is able to provide customers with expertise over the life of their HVAC and refrigeration systems through the provision of installation, ongoing maintenance and refurbishment and replacement services.
They are a market leader in the Australian HVAC maintenance services market. Maintenance service contracts consist of preventatvie maintenance, to ensure HVAC and refrigeration products last their projected lifetime, and minor works maintenance, that is, attending to breakdowns and minor repairs.
They offer a range of core capabilities which are focused on meeting their customers requirements:
- Design and installation of HVAC and refrigeration systems Engineering, drafting, modeling, design
- Industry leading advice and consultation in Environmental Sustainability in Design (ESD) in HVAC, refrigeration and plumbing
- 24/7 service with a direct employee model
- Repair and upgrade services to existing installations
- Permanent on-site technicians (POST)
- Air balancing, indoor air quality testing.
The Mechanical division operates through 7 key brands, many of which are the leading brands in their markets.

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The largest of the Mechanical division’s brands, Haden is a leading provider of HVAC and mechanical services in Australia, holding a market share of approximately 7% of the highly fragmented Australian non-residential HVAC services market
Haden was established in 1816 and now has more than 30 branches throughout Australia
The company has undertaken a number of large projects, including the installation of the HVAC infrastructure at the Sydney Opera House in the 1970s
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Based in South Australia, Smith Brothers Plumbing is one of Australia’s largest plumbing and pipeline full service businesses
Smith Brothers Plumbing is focused on customer service and technical innovation to provide superior service to customers
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Ductclean is one of Australia’s largest industrial cleaning contractors, specialising in duct cleaning and filter maintenance
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Climatech is the leading provider of refrigeration and HVAC products and services in New Zealand and the Pacific Islands, with 13 branches across New Zealand
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Based in Auckland, New Zealand and Brisbane, Australia, Tempest occupies a specialised market niche, designing air conditioning units for large retail and commercial property developments
Tempest’s units have the advantage of being relatively inexpensive and fast to install
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AIRFIELD is the construction arm of Norfolk Mechanical India. They specialise in the analysis and design of effective cooling systems with support from its proprietary air conditioning software.
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AIRFORCE is the service arm of Norfolk Mechanical India. It services all types of air conditioning systems from window, splits, packaged, ductable and central plant (chillers). It has a dedicated “Service & Parts” department to cater for any requirements of spare parts, service.
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