Glenn Wallace is the Managing Director of Norfolk and was appointed in 2004, following his role in the successful acquisition of the businesses now forming Norfolk Group.

With more than 16 years experience in management roles in New Zealand and Australia, Glenn works with other members of management to develop the strategy and business development tactics for Norfolk.

Prior to joining Norfolk, Glenn held a number of senior roles including Managing Director of Tyco (Australia & New Zealand), having held various roles within Tyco since joining the company as National Sales Manager in 1987, and Managing Director of the Tiri Group from 2003. He is a non-executive director of Maui Capital Limited.

Glenn has a Diploma in Leadership Management from the Macquarie Business School, and completed the Advanced Management Program at the University of Hawaii
in 1996. He is a NSW Council Member in the Australian Industry Group and is a Member of the Australian Institute of Company Directors.

Anthony O’Shannessy was appointed Financial Director of Norfolk in January 2005 and subsequently to the position of Chief Financial Officer. He is responsible for the control and administration of the financial activities of the company.

Prior to working with Norfolk, Anthony was the Divisional Finance Manager for the electrical and mechanical division of Tyco. He commenced his career at a chartered accounting firm specialising in tax. He later joined ABB, a global engineering organisation, and held roles in financial management in Australia and Europe.

Anthony holds a Bachelor of Business Studies (Accounting) from Bendigo CAE, is a Fellow of CPA Australia and is a graduate of the Australian Institute of Company Directors.

David Rafter was appointed to the positions of Chief Executive, Electrical & Communications and International, in May 2009.

The role covers the Electrical & Communications business in Australia and all electrical/mechanical businesses operating outside Australia; Norfolk Electrical & Mechanical in New Zealand, Norfolk Mechanical India and Haden MEP (UAE).

David was appointed to the role of General Manager of Haden in 2005 and subsequently promoted to the position of Chief Executive, Mechanical.

Prior to this, David was the National Manager of the Service Division for Tyco Australia’s Electrical and Mechanical Business Unit and also held senior positions at Resolve FM and Telstra Corporation’s Property Services business.

David holds a Master of Business Administration from Charles Sturt University, a Masters of Building Services Design Science from the University of Sydney and is a Member of the Australian Institute of Company Directors.

Richard Smith was appointed to the role of General Manager at Resolve FM in July 2007. Previously, Richard was Group General Manager — Services for Barclay Mowlem, where he established its Services Division, a combination of both the Facility Management and Maintenance Operations.

Richard has also held positions as General Manager of Strategic Planning and Development for both Barclay Mowlem and Transfield. He has extensive experience in Public-Private Partnerships (PPPs) and Build, Own, Operate, Transfer (BOOT) deals, and has managed such investments for Transfield. Prior to these, Richard spent 14 years with CSR Limited in a variety of divisions and roles.

Richard holds a Master of Business Administration from Macquarie University and a Bachelor of Engineering (Chemical) from Canterbury University.

James Fletcher was appointed Norfolk Project Manager in August 2006, Manager of Strategic Development and New Ventures in May 2007 and more recently General Manager of Norfolk Building Products. In this role he is responsible for the ongoing growth and development of five companies focussed on manufacturing and distribution.

Prior to joining Norfolk, James held various roles with Fletcher Aluminium (part of Fletcher Building), his last role as International Markets Manager. Prior to this he was a commercial litigation barrister and solicitor at New Zealand law firm Bell Gully.

James holds a Bachelor of Arts from Victoria University Wellington, and a Bachelor of Laws (Hons) degree from Auckland University. James was admitted to the Bar as a Barrister and Solicitor of the High Court of New Zealand in 1995.

Fiona Lovell joined Norfolk in 2008 as a Senior Legal Counsel and was appointed General Counsel and Company Secretary in April 2009. As General Counsel, Fiona is responsible for the management of legal services across the Group, and for providing legal advice to the Norfolk Board and senior management. As Company Secretary, Fiona is responsible for the effective administration of the Board and for ensuring compliance with regulations, including the ASX listing rules. Fiona is also a member of the Norfolk Senior Management Team.

Fiona has a strong background in corporate and commercial matters, specialising in complex or large-scale litigation. Prior to joining Norfolk, Fiona worked as a solicitor in private practice and advised a number of listed entities.

Fiona holds a Bachelor of Arts/Bachelor of Laws (Hons), a Graduate Diploma in International Law from the University of Sydney and a Graduate Diploma in Applied Finance and Investment from the Securities Institute of Australia.

John Gardner joined Norfolk as Group Marketing, Communication & Investor Relations Director in June 2008. John is responsible for the marketing, brand development, communication (internal and external), PR, media relations and investor relations for the Norfolk Group companies.

Prior to joining Norfolk, John was Managing Director of financial PR firm Savage & Partners (part of Ogilvy PR Worldwide), based in Sydney. He has advised publicly-listed companies of all sizes, across a range of sectors, on their public relations, media, issues management, investor relations and transaction communication. John has also worked in Perth and London.

John holds a Bachelor of Commerce (Marketing & PR) from Curtin University in Perth, a Diploma of Investor Relations (AIRA) and post graduate qualifications in the Corporate Governance of an ASX-Listed Company. He is a Member of the Public Relations Institute of Australia (MPRIA).

David Gregson was appointed Chief Information Officer in 2004. He is responsible for the overall management and strategic direction of information and communications technology of Norfolk. He proactively manages the effective application of technology to meet business objectives
and to ensure appropriate competencies exist
within Norfolk.

Previously, David held IT and engineering positions at Wormald, AMP Property, Resolve FM and the Corporate division of Tyco, where he also worked as a Six Sigma Black Belt.

David has a Bachelor of Engineering (Electrical) from the University of Technology Sydney.

Darren Robinson was appointed Group Human Resources Director in June 2007. He is responsible for driving the HR capabilities within Norfolk and providing excellence in company culture, training and development of our people and enhancing the employment brand of the Norfolk Group companies.

Darren has an extensive background in HR, where his career has spanned a number of sectors in roles from HR management, OHS&E, training and development, industrial relations and change management. He has held HR management positions with key industry companies Energy Australia, Amatek (Fletcher Building Group), Caltex Australia and BHP Minerals.

Darren holds a Master of Business Administration from Deakin University and a Master of Education (Information Technology) from the University of Wollongong.

The company is undergoing a comprehensive internal and external recruitment process to identify and appoint the most suitable candidate for the role of Chief Executive, Mechanical.